Cyber security is no longer a purely defensive mechanism, but a key component of the digital transformation process that’s crucial for enterprises to succeed.
With a strong cyber security strategy, organisations can realise the full benefits of adopting the cloud, enabling their teams to work and collaborate remotely, and engaging securely and safely with customers online.
It can help businesses mitigate risk, identify weaknesses, contain threats, support compliance and ultimately have a positive impact on the bottom line.
It is more than peace of mind; it is a strategic ethos vital in progressing any modern-day business towards its long-term goals.
Keeping your organisation safe is increasingly challenging
It is easy for internal IT teams to feel overwhelmed by the ever-shifting challenges of keeping your business cyber secure. The proliferation of cloud and mobile technologies has both added to the complexity and created a domino-effect of security risks.
The news is rarely without another story of a major organisation being hacked, with data breaches affecting millions of customers. Under GDPR legislation, fines can be enormous, but reputational impacts are often even more damaging.
"Cybercrime now costs UK businesses more than £30bn per year"
Cybercrime now costs UK businesses more than £30bn per year, with some global estimates as high as $6 trillion by the early 2020s. In 2018, PwC estimated that the annual average cost to UK firms that fell victim to a cyber-attack was £857,000 - and rising!
Some of the most promising solutions involve the use of AI and machine learning to automate the complex processes used for detecting cyber-attacks and reacting to breaches.
However, these technologies are often complex, and fractured or incomplete implementations create more problems than they solve.
How do you know how secure your business is, if you can’t tell where the gaps are?
A complete and comprehensive cyber security service
Capita offers an end-to-end cyber security service that can sweep your business to find the gaps before plugging them fully, robustly and cost-effectively.
We ensure our customers can protect their networks, staff and customer data online, and mitigate the threat of cyber-attacks.
We help our customers plan for when unexpected digital or physical events do happen, giving them the resilience to keep their businesses on their feet and enabling them to recover rapidly.
We test exhaustively.
We support our cyber security portfolio with a wide range of penetration testing, software testing, compliance, governance and threat analysis services.
This comprehensive cross-examination of your business will help you understand the threats specific to your organisation, and empower you to protect against them.
We work quickly.
Our teams are highly experienced in searching for security gaps, and work with market-leading tools designed and optimised to identify them rapidly.
Our reporting focuses on providing the right solution to reduce risk, in line with our client’s agenda to ensure faster, tighter fixes. We don’t supply what you don’t need!
We deliver a complete solution.
We offer end-to-end service capability to protect networks, computers, programmes and data from attack, and do so with the best practices and latest technologies. We also consult with clients to assist them with governance, risk and compliance assurance.
And those solutions are highly cost effective - thanks to our extensive range of partner relationships and access to tools that can be tuned to the specific priorities of your business, making every event per second count.
We approach hacking as a global issue.
Through our Cisco relationship we have access to TALOS, a global workforce dedicated to identifying and mitigating the latest emerging threats.
This resource of 250 researchers and partnerships, supported by more than 100 intelligence agencies, is invaluable in honing rapid response solutions to new risks.
Our teams operate at the highest level.
Team members hold SC clearance and a large number also hold DV level security clearance. This enables us to conduct gap analysis and provide solutions to highly complex, secure Government departments and clients.
We can bring your own teams up to speed.
We can help train your IT team to be more effective in the fight against cybercrime.
For your staff, we can run awareness courses to ensure they fully understand the risks and take action to keep your business, its customers and its future, secure.
Read on to find out more about the services we offer.
Cyber advisory and testing services
Many organisations may be at risk of attack – perhaps unwittingly - because they simply do not know the strength and maturity of their cyber security estate, and have no certain way of ascertaining it.
Regular security tests can help reduce such threats from both external hackers and saboteurs within the organisation itself, but they do not supply a full or detailed picture of potential vulnerabilities.
Organisations are not able to assess the risk they are currently exposed to, nor even identify the level they consider acceptable to their business.
- Capita’s aligned Security Testing and Consultancy practice delivers the total picture of cyber security status that organisations need.
- We can design a bespoke approach to identifying security needs that fit your business, budgets and levels of security awareness.
- We use advanced scanning techniques that combine process assessment and vulnerability identification to give a complete end-to-end view.
- We can alternatively apply these techniques independently for the fastest results.
Our capabilities can be split into three main areas:
- Implementation, support and audit using industry best practice standards
- Security testing and technical assessment
- Threat prevention
Why Capita for security testing?
We support our cyber portfolio with a wide range of in-depth professional services.
Our penetration testing, software testing, compliance, governance and threat analysis help you identify and understand the risks to your business, and address them rapidly.
We partner with Qualys and other market leading organisations in the cyber security field, enabling us to offer the appropriate technology on an individual basis and embed our solutions in ways that deliver the best results for customers.
We offer fast, quality assessment, enabling our customers to rapidly identify risks and therefore remediate faster and more effectively.
We provide aligned consultancy and security testing. The broad experience we’ve acquired means our customers benefit from the perspective and context that we bring to their cyber security issues, delivering a higher quality end product.
Cyber security services
Thoroughly understanding the maturity of your cyber security is a vital first step in protecting your organisation from threat. The next is to use that insight to strengthen your defences.
For businesses today, the perimeter has become blurred. Integration up and down the supply chain has become the norm, whilst increasing use of the cloud means many organisations no longer have any control over their boundary.
That’s why a strategy of cyber security must be complemented with cyber resilience.
Resilience is about your ability to limit the effects of an attack and continue to deliver the outcomes essential to your business. This means having visibility about what is happening in your network – being able to identify the source and all points of infection quickly and accurately – so that they can be remediated.
There are four key aspects:
By knowing what is normal for you, a business can proactively monitor for deviations, be it unusual traffic flows, data hoarding, use of Shadow IT or even simple breach of policy.
The average enterprise organisation typically has around 70 security vendors within their architecture. They are being compromised by complexity – and a lack of integration that can lead to gaps in protection. Consolidation is essential for being able to identify and respond to threats.
3. Global insight
Hacking is a global issue that demands a united front from all businesses. Whilst security by its very nature inclines businesses to become insular, any strategy that does not take into account threat intelligence about what is happening in the internet at large, fails to learn from the experiences of other organisations.
4. The bottom line
It isn’t unusual for hackers to spend months inside a company, siphoning off information before using that property to attack its supply chain. It is therefore not only the cost of the lost data and associated fines, but the loss of customer trust and business. It is a cost few organisations can afford.
Why Capita for Cyber Security and resiliency
- We are accredited by the leading security vendors, including Cisco and Palo Alto
- We are trusted to protect critical organisations across the UK, including the NHS Digital network
- We prevent over 1 million spam emails per month from entering school systems
- We run our own Security Operations Centres (SOCs), which are purpose-built, highly secure and use the most experienced cyber-security talent.
Security incident and event monitoring
To defend against increasingly sophisticated cyber-attacks, organisations need to constantly monitor vast amounts of data – siloed logs, alerts, threat feeds, network flows, user activity and more.
For many, the burden of tracking all this information can be too much to manage, or too expensive to justify. It is an enormous task that grows more complex every day and requires the latest technology and the highest level of expertise to do well.
Capita’s security incident and event monitoring service addresses that need. It provides real-time monitoring and analysis of security alerts from within an organisation’s network, from one of our three Security Operations Centres.
These purpose-built facilities are based in Great Britain, Northern Ireland and India, and are staffed with certified cyber security professionals employing a variety of market-leading solutions. They are dedicated to finding the cyber ‘needle in a haystack’ that presages the early stage of a cyber-attack.
Capita’s Belfast SOC is the most recent state-of-the art addition, and the only one of its kind in Northern Ireland. Together with GB and India, this multi-location approach provides a degree of service resilience beyond most organisations’ reach, and offers our customers the ability to be monitored 24/7/365.
Each SOC is tapped into pre-public threat intelligence from the National Cyber Security Centre (NCSC) – a degree of foresight otherwise unattainable for most of our clients.
How does it work?
Our SOC’s flagship offering is IBM’s QRadar (Gartner and Forrester’s leading SIEM solution). It gathers security intelligence from throughout a client’s estate, and currently supports more than 500 product integrations.
Each SOC has the flexibility to install and manage a range of QRadar deployment options, which can be hosted in Capita data centres or client premises.
This comprehensive, end-to-end platform generates a real-time view of vulnerability across a client’s entire estate, supporting it with a global network and advanced AI and behaviour analytics.
Why Capita for SIEM?
- Our SOCs are purpose-built, highly secure and operated by the most experienced cyber-security talent.
- They are full spectrum Managed Service Providers, and don’t rely on other MSPs to respond to incidents.
- Our network of three SOCs and geographically distributed analyst teams enable 24/7/365 monitoring and an exceptional degree of resilience.
- We bring our clients the skills and capabilities of highly experienced cyber security professionals that are otherwise hard to find, expensive to employ, and difficult to retain.
- You’ll have real-time identification of security incidents and prioritisation of those with the biggest business impact.