Based on Lakeside Systrack tools it can support businesses – especially those considering significant changes or upgrades – by:
Data is continuously collected, down to individual devices and users. The reporting tools in our Analytics service interrogate it to reveal what’s really in your EUC estate, what’s happening to it and why.
Capita’s Discovery Service supplies all the (Lakeside) licensing and services necessary to undertake the deployment and analysis.
You’ll receive a full analysis of your EUC estate in a structured report listing the main findings, a high-level user report, plus key metrics including user experience benchmarks, resource usage and pain points.
Windows 10 brings a new applications platform plus new security features, methods of integration and management tools. It offers better mobility, increased performance (and therefore productivity) and an improved experience.
The move to Microsoft Windows as a Service also brings the benefit of frequent feature releases while bidding farewell to major version upgrades. Capita IT and Networks is a Gold Partner and part of Microsoft’s early adoption programme.
We work closely with Microsoft to understand new developments and bring the maximum benefits to our customers. We have significant experience in deploying and managing Windows 10 across a wide range of sectors.
We are able to support our customers throughout their Windows 10 journey from initial discovery through to deployment, testing and supporting a managed service, including Mac integration where required.
Traditionally End User Computing has been device focused. Our flagship Workspace Agility solution replaces this with a pay-as-you-go cloud-based service that gives users access to all the applications and data they need, from any device, at any time and from any location.
It is a highly secure solution, incorporating two-factor security authentication. Furthermore, it includes the convenience of automation and self-service via an AI-driven portal, meaning new users can easily set themselves up in minutes, and enjoy IT support at their fingertips.
Workspace Agility comes as a core service, but there is also a range of optional additional services with extra functionality.
Proactive management of:
Additionally Workspace Agility can offer:
Capita manages all the platform, cloud delivery and licenses necessary to host and manage these services, including technical account management with monthly reporting.