FAO Headteachers, DSLs and Senior Leaders
A secondary school in Bury has unlocked new ways to coach staff development and empower staff to de-escalate situations, improving behaviour and standards across the school, by changing their on-call and incident response processes to teamSOS (an on-call incident response solution).
The school believes that young peoples’ conduct are a form of communication. Staff are encouraged to figure out what lies beneath behaviour and encourage students to communicate in better ways, avoiding confrontational situations whilst understanding individual backgrounds.
The school is using teamSOS to support teachers in the classroom more effectively, with real-time messaging empowering responders and teachers to work together in applying behaviour toolkit steps before additional staff need to enter a classroom.
Some of the teamSOS features that resonated with the school’s needs are:
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