Business process services
Find out more about our document management, print procurement, and hybrid mail services.
Managing the flow – in and out - of huge daily volumes of data and information is a challenge for many organisations to carry out efficiently. With our integrated communication and digitisation solutions, Capita deliver all the key services you need to keep operations running.
Document management
Document management storage, both physical and digital, is fundamental as it supports good data governance, data protection (especially important with regards to personal data and GDPR) and provides your organisation with complete control of its documents. From indexing and audit, to the storage and retrieval of both physical and digital documentation, we support with managing your archives effectively, helping you to reduce operating costs, improve business efficiency, remain compliant and be able to access important information as and when you need it. We ensure that your information is stored securely and our sites are ISO27001 and GDPR compliant.
Hybrid mail
Our hybrid mail solution helps you achieve greater efficiencies and increase productivity by making it possible to print and fulfil letters, forms and statements from a home or office environment, without the need to physically print or post. We securely automate your process ensuring increased security and accountability on outbound mail.
Print procurement
Purchasing print or marketing materials to support your school or Trust can be expensive, especially if you’re using more than one supplier. Our extensive supplier network has been refined over many years and offers excellent product coverage. As well as transactional printing, we support high quality printing for short runs and targeted mailings, large format posters for displays, exhibition stands, branded promotional materials, alternative output formats such as large print, braille, audio and non-English languages, corporate stationery and the production of physical parking signage.
Scanning, digitisation and data capture
As the number of files and copies increase, document management and compliance can become overwhelming, taking an average of 37 minutes to find just one paper file*. By contrast, scanned documents can be retrieved quickly and easily, without having to leave your desk. Digitising your paper-based storage systems future-proofs your archives, ensuring better security, compliance and productivity. We can help you optimise your operations by giving you complete and instant access to your information by converting your documents into digital files and storing them in our secure archive.
* source survey by AIIM (Association for Information & Image Management)
Find out moreTo find out more about our business process services, please contact us.