Internet of Things
Will IoT make you a disruptor, or leave you among the disrupted?
In a few short years, the Internet of Things (IoT) has gone from a promising technology to a major factor in any organisation’s calculations for its future.
The power to release transformational data
Digitisation is one of the most far-reaching transformations to have swept through business, affecting every industry and sector, both public and private.
But IoT has the potential to supercharge that transformation even further.
It can bring insight and control at incredible levels of detail, promising new business models, unlocking previously untappable gains in productivity and cost saving, and heralding new opportunities, innovations and skills.
70% of businesses believe the Internet of Things is already having an impact on their sector.
Where’s the business benefit?
There’s little doubt IoT will be a major disruptor. The question for many organisations is how to gain a foothold so they can ride the wave, rather than being swamped by it. A foothold that makes sound business sense.
It’s a challenge that needs a different way of thinking. View IoT as just an army of sensors that need to be connected, and it’s difficult to make a business case with an immediate and tangible ROI.
But think of it as a new ecosystem that will rewrite what data can do for your organisation and that case becomes far more justifiable.
Making IoT work for your organisation
Capita takes the Internet of Things and makes it the Internet of Purpose.
We can support you from IoT’s fine detail – the devices and connectivity that’s best for your needs - through to the strategy, analytics and integrated big data thinking that will deliver the maximum benefit from them. We’ll help you do the right ‘Thing’.
What is your biggest IoT worry?
- Extracting actionable data
- Business value
Challenges and benefits
Finding the right IoT partner can be a challenge
Promising as IoT may sound, it can be difficult to make a business case, especially in the early stages.
Deployment of IoT may start as a series of small incremental changes. Eventually the resulting data can transform your organisation.
But without support to recognise where that data could ultimately take you, the investment may be hard to justify, and potentially come too late.
Collecting data is one thing. Turning it into sound business intelligence is another. Do you have the business teams capable of extracting the required value?
If you don’t engage with IoT, what are the risks of losing out in the next revolution of artificial intelligence, automation, data analytics and digital business models?
Five ways IoT can help your organisation evolve
1. Make smarter business decisions
New data sources can supply the fuel your data analytics needs to deliver fresh insights for your business. They can help you move from being a reactive organisation to a predictive organisation.
2. Create better customer experiences
Get a more detailed picture of your customers’ needs and preferences, and their responses to new products and offers. Use it to give them a better experience and build loyalty.
3. Support vulnerable citizens and tenants
Sensors that monitor noise, heat and movement can detect fires faster, summon help quicker, and enable support teams to spot unusual behaviour that might show an elderly tenant is ill or incapacitated.
4. Make your building more intelligent
Adding sensors to ‘dumb’ controls such as thermostats and light switches sets you on the road to smart building technology. Achieve greater control over heating, lighting and ventilation to cut costs and boost sustainability. Improve security to protect your assets – both property and people.
5. Increase productivity, reduce maintenance downtime
Adding intelligent sensors to machinery and production lines enables you to continually monitor and improve productivity. Early warnings on repairs help you schedule maintenance before problems become expensive, or halt production.
£565bn - What IDC expects worldwide spending on IoT to reach in 2019.
The questions to ask, the support you need
- Can your devices be connected economically? Individual sensors may not be costly, but the price of connecting them could outweigh the value of the data gathered.
- Can your devices be easily maintained? Will they deliver data over a suitably long period without continual intervention?
- Can the generated data be transmitted and stored securely? Who then owns that data, and is that ownership appropriate?
- Can the data you gather be turned to good use? Are you so inundated by it that you don’t know where to start? Can you control the mounting costs of storing what you may not truly need?
The breadth of expertise within Capita and across our extensive group partnerships enables us to deliver every element of your digital transformation.
We can help you forge an IoT strategy that will be secure, reliable and scalable, and based on our wide portfolio of trusted networking technologies.
The Internet of Things has huge potential, but it can place strains on your IT infrastructure.
Our solutions will build you a platform that is ready to cope, can address all the challenges of power, big data and security, and is able to support you at every step of your digital transformation.
Giving a ‘Thing’ a sensor may be easy. Successfully connecting it, due to issues of location, bandwidth, or power, can be more difficult.
Capita has access to all major network footprints to give you highly resilient and diverse connectivity to maximise the benefit of your investment in IoT hardware.
Getting on top of big data
Without the right solutions in place, IoT can overwhelm organisations with the amount of data produced, and they realise too little value from it. With fog computing – the use of spare computing power at the edge of your networks - we can help you keep big data under control.
Your organisation can tease out the information that really counts, and disregard the rest, so saving on bandwidth and storage.
Meanwhile our business teams, who specialise in an array of data analytics techniques, can ensure that data makes a difference, and drives your organisation’s performance, efficiency and success.
£8.7bn - How much value IoT could be generating by 2025, according to McKinsey.
Find out how we can support your business
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